Cannot connect to server


I apologize for this having to be my first comment, but I searched for a site that might cover connection problems with the Burnout Server, so I was hoping to find some help here.

I have the 360 version of the original Burnout Paradise, and for some reason, I always receive the "Burnout Servers are unavailable" message when I try to connect. I have no problems with any other game, just Burnout. I know EA supposedly fixed a bug, but it apparently left me out... ;)

Does anyone have any suggestions on how to fix this issue?

Your help would be greatly appreciated.

Thank you.

ZombieTron's picture

Have you downloaded the v1.7 patch from the Xbox Marketplace? You need this update to go online.

It seems the Xbox no longer auto updates, but just says "Server Not Available", so you need to go get the update!

If it's not that, then I am not sure what it will be.

YabobK34's picture

If you do have 1.7 here is something else to try. Sign out your profile and go to system settings. Set the date to the earliest possible date in September 2005 and then sign back in again (the date will of course correct itself back). Now it might work. I had to do this on another EA title that I had the same problem with.


Mordrach's picture

Thank you both for your suggestions. As it turns out, downloading Burnout Paradise 1.7 resolved the issue. I thought I had already downloaded that one, but it had a completely different intro vs. the other two that I had seen.

What bugs me about this is that EA was apparently unaware of this requirement.

Hopefully I'll see you online, and thanks again!

ZombieTron's picture

On Xbox 360 why do I keep getting a "Server not available" message?
To connect to the Burnout Paradise servers you need to be running the latest version of our game. This is currently Burnout Paradise 1.7.
The game should automatically update however occasionally it may not sucessfully get the latest version.
If you are having issues please go to the Xbox Live Marketplace, select the Game Add-ons section and verify that the Burnout™ Paradise 1.7 item is ticked.
If it isn't please be sure to download it from the Marketplace to get the full Burnout Paradise experience and join the rest of the online community.
The update is FREE and by not being on the latest version, you're missing some great action!
The Burnout Team


dean_wills's picture

i've got the same problem i downloaded the 1.9 update and it still wont let me connect to the EA servers

SUFFUR's picture

but if ur on xbox check ur NAT settings.

Patience is something I taught myself, so I never know when it's going to run out?

dean_wills's picture

i tried doing that and it didnt solve the problem