DLC - Denied!

I'm not sure where to start on this one... Well here we go....

In July Crackdown 2 was released and I got it from our local GameStop (yes we have GameStop in Norway). Games cost 549 - 699NOK on release here which is equivalent to $90 - $115 or £58 - £72. Of course there are bargains to be had and if you can wait a couple of days you might be lucky and get the game for 499.

Ok, so in July I bought Crackdown 2 for 599NOK and enjoyed the game from day one. I had played Crackdown 1 and already knew that Ruffian games would release DLC including Keys to the city. Happy days.

2 months later the DLC is released in all countries except for Germany where the game is banned. First thing I do when I come home from work on the day of release is to go and download the Toy Box DLC.  There was a cool advert for the DLC on the dashboard. I selected the advert, pressed A and the A again to download the DLC. Bing... Error this content is not available in your region 0x80058160. W*** T*** F*** Y*** F***** C*** B******!!!!

10 minutes later I learnt that the DLC had some nasty bugs and a couple of hours later it got pulled from the marketplace. It is also worth mentioning that the game cannot be played online without the DLC.  You need to have the same version as the people you are playing with and since everyone had the DLC the game could not be played online.

Already at this point I started contacting Xbox support about the problem. They did not understand that my problem was not related to the bugs in the DLC... It actually took them 3 days to understand! And when they did the reply was simply that this content is not available in your region. I think NOT! Earlier the same day I had managed to get in touch with the European Community Manager for Xbox Live (Mr. AceyBongos) and he immediately understood the problem. 7 hours later (10 minutes after the negative reply from XboxSupport) he replied back that the problem was being fixed and that the DLC would be available in a couple of days.

It is not the first time this has happened and I’m amazed to hear that some European countries still have not gotten the DLC for the original Crackdown. There seems to be no way to contact Microsoft (Xbox Live) about problems concerning the content on the marketplace.

I was tempted to name this blog Screwed x 3 since I now have paid 80 USD (xbox live) + 98 USD (for the game)  = 178 USD for a game that I cannot play online… at least until the DLC is back.
 

 

Comments

SUFFUR's picture

got, team the slays together, stays together, constantly repeating...Patience is something I taught myself, so I never know when it's going to run out?

Patience is something I taught myself, so I never know when it's going to run out?

Xandu's picture

09.09.10 the Toy Box DLC was again available in Norway... only a week after it disappeared. If you are reading this and are Norwegian and have downloaded the Toy Box DLC you can thank me that you have been able to do so!

-- The Creator --

-- The Creator --